JeffWuzhereJune 22, 2023 Lifestyle, TutorialHandling Angry CustomersLook I know, angry customers are a pain in the ass. I'm not going to sugarcoat it, every time I get an email where the customer... Read more
JeffWuzhereJuly 21, 2022 Lifestyle, WordpressDon't Overthink If You Aren't Able To Meet Customer RequirementsBeing a professional as technical support can be quite conflicting, we are supposed to help them as much as we can, and sometim... Read more
JeffWuzhereJuly 12, 2022 LifestyleHow To Keep Your Support Inbox Or Ongoing Tickets LowDon't take too many ongoing tickets. For starters don't bite more than you can chew, there is such thing as too much support i... Read more